- 26 February 2015, 08:00 in E-Commerce

Basket Abandonment and the Buying Cycle

On average, 71% of baskets are abandoned without purchase. But not all shopping abandonment is negative, as it can be an important part of the buying cycle for customers.

New buyers in particular require multiple visits and potentially multiple ‘abandons’ before purchasing. Retailers must therefore make sure their conversion strategy is focused on supporting this by offering superb customer service with personalised communication and targeted offers.

A variety of third party solutions...

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- 15 June 2020, 08:00 in Customer Experience

5G will advance all of society as we know it

“2020 is the year of 5G.” How many times have we heard that phrase, or...

- 19 February 2015, 16:00 in E-Commerce

Exploring the Untapped Potential of China

There has been a lot of discussion about the untapped potential of China as a...


- 18 February 2015, 13:00 in E-Commerce

Starter Guide: How to Increase Loyalty and Improve your E-commerce Business

If you want to become a successful entrepreneur in the E-commerce world, one of your most important goals should be increasing customer loyalty;...

- 17 February 2015, 17:00 in E-Commerce

The Growth of E-commerce in India 2015

Since 2012, e-commerce in India has grown the fastest in the Asia-Pacific region. With over 250 million internet users and growth being shown at an...

- 6 February 2015, 11:00 in E-Commerce

Top 10 Ecommerce Trends For 2015

With New Year looming ahead, it’s time to make predictions and get ready for the new challenges. 2015 will certainly see a boom in ecommerce...

- 30 January 2015, 08:00 in E-Commerce

Ecommerce and Mcommerce Growth over Christmas 2014

Online shopping pre and post Christmas 2014 was big news. Growth rates were substantial, with consumers both desktop shopping and buying from mobile...

- 29 January 2015, 17:00 in E-Commerce

Retailers must Implement the Basics before Investing in Marketing

With smaller retailers competing against the large international brands, their hunger to expand internationally has become stronger, as more and more...

- 28 January 2015, 08:00 in E-Commerce

4 Ways to Instantly Improve your Ecommerce Security

Ecommerce sites have become commonplace nowadays, with more and more retailers allowing consumers to browse and purchase their items online. With so...

- 26 January 2015, 13:00 in E-Commerce

The Connected Consumer: In-Store Digital Shopping Comes of Age

In-store shopping behaviours and expectations are changing. Today’s consumers want more information and a customised experience when...

- 20 January 2015, 13:00 in E-Commerce

The Recurring Revenue Revolution

Usage-based billing is revolutionising the ecommerce industry as consumers demand ever more flexibility in the way that they buy, and pay for, goods...

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