- 29 June 2017, 08:30 in Customer Experience

SMEs Putting Customer Experience at Risk

2017 has been dubbed the year of the customer, yet it seems that not all businesses are providing customers with the experience that is fitting of such a claim. A recent study that we conducted found that 79% of small and medium-sized enterprises (SMEs) weren’t confident in the data that they hold on customers, with just 21% admitting that they were.

By 2020 customer experience is expected to become a key...

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Ignoring GDPR until it Becomes Enforceable in 2018 Could be a Costly Mistake.

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- 28 June 2017, 09:00 in Features

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- 28 June 2017, 08:00 in Content

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- 28 June 2017, 07:30 in Data

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- 27 June 2017, 08:00 in Features

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- 27 June 2017, 07:30 in Social Media

How to Build Awareness, Engage and Convert with Facebook

With over 1.9 billion monthly active users on Facebook and 700 million on Instagram, the Facebook advertising platform provides an unparalleled...

- 26 June 2017, 08:30 in Features

What Marketers Should Take From London Tech Week

At this year's London Tech Week, creativity and talent came together to map out the biggest trends and upcoming tech that brands need to be aware of....

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