With the events and hospitality industry on its knees, millions of businesses forced to operate remotely and the economy continuing to decline, the coronavirus has a lot to answer for.
Yet, despite rightful concern, one of the biggest issues for the business community is mounting fear. Whether that’s fear as to how the virus will impact the health of valued employees or fear as to whether UK businesses will be able to survive these ‘unprecedented’ times.
As a result, many businesses have started to cut costs, pause spend and retreat from day to day operations.
For the majority, the first budget to be cut when facing times of adversity is marketing, and for the many business owners reading this article, this will come as no surprise.
However - with the exception of businesses physically unable to operate right now - cutting marketing spend at a time when you need to reach and engage with more members of your target audience than ever before makes zero sense.
With that in mind, here’s five reasons why you shouldn’t cut or reduce your marketing budget in response to the coronavirus outbreak:
1. You always need Sales and Marketing to run your business.
Sales and Marketing don’t just drive business growth, they drive business stability. No marketing spend means no resulting sales, forcing your business to inevitably grind to a halt.
The next quarter will undoubtedly be a challenging one for businesses UK wide, but ‘pulling back for the short term’ will only hurt your business in the long term, where you’ll leave your remote working environment with a diminished brand presence and very little, if anything, in the pipeline.
Keep pushing for ‘business as usual’ on all fronts, including sales and marketing. Although it may feel like it is not working immediately, it will eventually, and you’ll come out stronger as a result.
2. Your competitors WILL pull back due to fear.
So many of your industry competitors will be withdrawing their marketing spend due to fear, providing you with the opportunity to scale and maximise market share as we come out the other side, whether in three, six or twelve months’ time.
If you’re looking to dominate, hold firm on your marketing budget right now, or even better, look at opportunities to increase your budget in areas where you’re looking to grow or where you’ve previously seen the best results.
We don’t know what is going to happen in the coming months, but we do know that the coronavirus outbreak is significantly impacting the economy, meaning the larger players within your industry sector will be impacted too.
Now is the opportunity to continue to push as when the economy recovers, you’re far more likely to come out on top.
3. More people than ever are spending time online RIGHT NOW to look out for updates.
More and more people are searching for news updates, engaging with social media content and maximising tools like LinkedIn than ever before. This means that if there has ever been a good time to have a strong digital presence, it's now.
Before you commit to spend, it’s important to ensure you understand what channels your target audiences are currently engaging with and maximise marketing budget in these core areas. Without an effective strategy, you will struggle to generate an effective return, which is crucial at this time.
It is also important to note, that any marketing strategies which incorporate messaging around the Coronavirus need to be executed with caution. If you get this wrong and look as though you are trying to profit from the pandemic, you will get a negative response from target audiences and it will be incredibly damaging for your reputation as a brand both in the short and long-term.
4. Don’t cut your marketing spend, CHANGE your focus.
So many businesses will pause or cut marketing spend, without thinking about how they can change their focus first.
Your current marketing strategy may not generate the same result at the moment, but instead of panicking, think about what you can do differently.
This is where many business owners go wrong when assessing the value of marketing, whether amidst a pandemic or not. When their first attempt at marketing activity doesn’t work, they immediately believe that marketing as a whole doesn’t work instead of trying something new or different. For example, where some businesses can generate a quick and effective return from social media advertising, it won’t work for others at the same rate. This doesn’t mean social media ads aren’t an effective lead generation tool, it just means the strategy isn’t right yet.
With that in mind, think about how you can innovate and maximise your budget to create a new marketing strategy that will help to maintain growth during these challenging next few months. Ultimately, those able to disrupt are those more likely to gain market share.
5. It’s time to sink or SWIM.
The coronavirus has certainly presented what is likely to be the biggest challenge of this generation, but if you let the fear of the unknown take over, you will inevitably fail.
During the recession of 2008/09, the business sector divided into two. Those who retreated and failed and those who fought back and survived. Times of adversity provide the opportunity to disrupt, to dominate and to transform your industry sector.
Remember, this period of uncertainty will not last forever. It is those who remain agile, continue to push hard and maintain their marketing budget who are far more likely to swim.
In the words of Winston Churchill, ‘Never, never, never give up’.
By Michael Bush, Commercial Director, Climb Online
Climb Online is one of the UK’s leading digital marketing agencies, founded by BBC Apprentice Winner, Mark Wright, and developed in partnership with Lord Sugar.
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