For any business, regardless of industry, it is important to never miss a thing. Missing the slightest opportunity could mean a loss of interest, business, sales or could even damage your business and reputation.
However, it’s impossible to be everywhere, all the time (especially when you’ve got a business to run).
Or is it?
This week’s ‘App of the Week’ is Mention, the app that helps you keep an eye and an ear on what people are saying about you in the online space and a finger on the pulse of your potential and existing clients, customers, fans and contacts.
A commitment to listening to and engaging with your customers, clients and fans, is essential. So, if you want to start really listening to what’s being said about your business and importantly, reacting in a timely manner - Mention is the app for you.
What is Mention?
Mention is an online monitoring app that allows you to listen to everything that’s being said about you on the web and social web. You can monitor, in real-time and in 42 languages, millions of sources to ensure you’re not missing anything published online. Whether key words or mentions about your business, Mention helps you to react in seconds but also analyse your statistics in order to understand your mentions, key language, and over a period of time.
Why we love Mention:
Mention allows you to remove the ‘noise’ from the online world and lets you focus on what really matters to you and your business. A quick reaction can turn anything around, from converting a potential customer into a fully-fledged customer or a negative experience into a relationship-building opportunity.
With global online fashion and beauty retailer, ASOS hailing Mention as “the perfect tool for tracking, in real-time, what our users and influencers are saying about us”, its success stories speak volumes about the app.
How can I get Mention?
Mention is available everywhere. It’s responsive design means it’s built for any device and format, including iPad, Android, Chrome and Windows. The packages range from ‘Free’ to ‘Business’ and there’s even the option for a custom package. Mention are currently offering 30 days free trial of the ‘Business’ package.
Find out more here: https://en.mention.com/
Are you using Mention? How has it worked for you? Let us know on @DMSLDN.
By Hannah Durham, Editor of the Digital Marketing Magaizne.
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