- 12 March 2014, 08:00 in Social Media

Could Facebook’s Advertising Gravy Train Derail Brand Reputation?

Happy (belated) birthday Facebook

Facebook celebrated its 10th birthday in style last month with a record set of quarterly results. With Zuckerberg and his shareholders raking in a staggering $2.34bn in advertising revenue from the social media site, 76% up from the same quarter last year, they’ve proven that Facebook’s advertising train is really gathering pace.

The rapid growth may have left some competitors like Twitter and Tumblr stalling at...

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- 15 June 2020, 08:00 in Customer Experience

5G will advance all of society as we know it

“2020 is the year of 5G.” How many times have we heard that phrase, or...

- 10 March 2014, 08:00 in Social Media

10 Lessons that Social can Learn from Traditional Customer Service

Digital has never been more important... but that are still a few things that can...


- 7 March 2014, 13:00 in Social Media

Why Corporate Executives Fear Social - Part Two

The role of social ambassador within any company is not for the fainthearted. One bad throw of the dice and many individuals can lose everything....

- 6 March 2014, 13:00 in Social Media

Why Corporate Executives Fear Social – Part One

I’ve recently had my attention drawn back to this article in the Wall Street Journal, which hones in on the fear Twitter seems to strike in the...

- 20 February 2014, 17:00 in Social Media

Using Twitter’s Tailored Audiences

The last couple of years have been all about the merge between social and organic search. Does social content really affect your rankings? Can a...

- 18 February 2014, 17:00 in Social Media

Why Your Business Is Not Too Boring for Pinterest

Pinterest is more than just a photo- and video-driven community for people interested in food, fashion, weddings and lifestyle: it’s become a...

- 7 February 2014, 17:00 in Social Media

Get Engaged with your Customers this Valentine's Day

Nobody forgets their first romance, and with 73% of Facebook users in the UK starting their Valentine's Day planning a week before February 14th, now...

- 7 February 2014, 13:00 in Social Media

The Next Evolution of Social Messaging

Things are changing in the social networking space as mobile messaging apps are increasingly becoming people’s first choice over open platforms...

- 7 February 2014, 09:00 in Social Media

Facebook: The Darling of the Tech Stocks

Facebook is currently the darling of tech stocks. The company has evolved and matured its business offering to keep pace with rapidly changing user...

- 5 February 2014, 13:00 in Social Media

Social Media in China 2014

Despite living and working in China for many years I keep closely in touch with developments in consumer digital communication in the UK, and in...

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