- 28 January 2015, 11:00 in Social Media

#20Things 2014: What The Fappening Taught Us about Ourselves

Celebrating 20 happenings on the Internet that made 2014, this year’s #20Things from Syzygy reveals the rise of the digital self.

If a tree falls in a forest and no one is around to put it online, does it actually happen? The answer is no. If it doesn’t happen online, it doesn’t - or may as well not - happen.

In 2014, the Internet became the absolute arbiter of reality. Drunk on...

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- 15 June 2020, 08:00 in Customer Experience

5G will advance all of society as we know it

“2020 is the year of 5G.” How many times have we heard that phrase, or...

- 27 January 2015, 12:00 in Social Media

2015 Social Media Trends

Keeping up with the pace of change in social media is undoubtedly one of the...


- 27 January 2015, 11:00 in Social Media

ROI in Social Media

There’s a lot to be said for tried and tested methods when it comes to business, but it’s not EVERYTHING. Sometimes, you have to look at...

- 23 January 2015, 17:00 in Social Media

How Social Media Engagement will Impact the Retail Space in 2015

Earlier this year, eBay predicted that the value of social media within the retail sector will more than double from £1.5bn to around...

- 22 January 2015, 17:00 in Social Media

From Social Media to Social Commerce

Social media is enjoying a retail renaissance. Customers may have rejected the literal interpretation of s-commerce when they opted not to buy direct...

- 19 January 2015, 12:00 in Social Media

6 Ways to Mitigate the Risk of a Social Ad Campaign

Social campaigns are the hottest way to promote businesses and services, but they can be very risky. The examples of social campaigns gone wrong, or...

- 7 January 2015, 13:00 in Social Media

The Maturation of Social Customer Service: The Road to Best-In-Class

The ubiquity of social customer service is upon us. According to recent research from Forrester Consulting commissioned by Conversocial, the number...

- 5 January 2015, 15:00 in Social Media

Use Social Media to Listen to your Customers

These days, consumers are taking to social media in their thousands to discuss their brand experiences, but is anyone listening? Well, a savvy few...

- 30 December 2014, 13:00 in Social Media

Beyond Facebook – Marketing to Generation Z

Generation Z, it’s a term you may not be aware of. The phrase refers to the people born after the new millennium, 14 year olds and younger who...

- 29 December 2014, 13:00 in Social Media

Marketing – It’s All about the Social Data

Social media is normal. No longer a novelty, it’s an integral part of everyday consumer and business life. Rather than wondering whether or not...

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