- 1 December 2014, 17:00 in Data

Data Collection: All Consumers want is Transparency, Relevance and Convenience

Developing a captivating online user experience for any brand depends on understanding what appeals to your customers.

The ability to engage and rapidly translate learnings into action is fast becoming the ultimate competitive advantage for organisations, but it's no longer enough to implement a strategy based on good ideas, intuition, or even what has worked in the past. The consumers of today are complex and demanding. They want to be understood...

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- 15 June 2020, 08:00 in Customer Experience

5G will advance all of society as we know it

“2020 is the year of 5G.” How many times have we heard that phrase, or...

- 26 November 2014, 13:00 in Data

When Digital becomes Human: Using Data to Create an Outstanding Customer Experience

The days of consumers staying loyal to companies are looking numbered, with typical customers now...


- 24 November 2014, 11:00 in Data

Make Data Work Harder for You - Connect your Email Database AND your Social Strategy

Let’s be honest - we all respond better to messages when they connect with us on a personal level. We also all collect email addresses and are...

- 4 November 2014, 17:00 in Data

“Mining for Gold” – 5 Top Tips for Marketers to Get the Most from Big Data Projects

Marketers were among the first business groups to see internal (and external) data resources as a goldmine waiting to be exploited rather than a...

- 30 October 2014, 11:00 in Data

Is Your Data Quality Suspect?

Having confidence in your business’s data comes from knowing that your data is of good quality. This means being aware of all of your sources...

- 21 October 2014, 13:00 in Data

How Data Can Be Used To Drive Personalisation

Delivering an experience with relevant content across different digital channels is becoming a priority for more and more brands. Customers are...

- 16 October 2014, 17:00 in Data

How to Master Customer Intelligence

Digital marketers have a huge consumer shaped data mountain to climb. Having successfully converted potential interest into customers they are faced...

- 16 October 2014, 08:00 in Data

From Masses of Data to Actionable Insights

Most marketers already know that data analytics can enable brands to target campaigns more effectively. What’s less known is how best to go...

- 14 October 2014, 17:00 in Data

How to Derive Actionable Insight from Social Data

Whatever you call it – social media listening, online analytics, social media intelligence – knowing what is being said about your brand...

- 13 October 2014, 15:00 in Data

Squaring the Data Governance Circle

More and more organisations are starting to understand how critical quality data is in achieving their strategic objectives, not to mention ensuring...

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