- 10 May 2016, 08:00 in Customer Experience

To Tweet or Not to Tweet?

Social media have huge potential for collectively exchanging information. Through LinkedIn, Facebook, Twitter and the like businesses, managers and leaders have a host of opportunities to raise their profile and communicate.

Few would argue against the benefits of such communication. It allows the user the possibility to become known to a whole professional or social sphere quickly and at little cost. Research shows that social media provide the fastest way to...

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