- 27 September 2019, 09:44 in Customer Experience

The Power of Digital in Customer Experience

With consumer expectations at an all-time high, customer experience is more important than ever before for all businesses, regardless of size or sector. In order to meet these customer expectations, many organisations are choosing to implement digital-first strategies – creating a competitive advantage by embracing the power of AI and machine learning.

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- 5 September 2019, 12:09 in Adtech

Gemserv: What the focus on the AdTech industry and cookies means for your organisation

In the past month the Information Commissioner’s Office (ICO) issued both a report on the...

- 3 May 2019, 08:00 in Data

Google to “auto-delete” users’ web browsing history

As the tech giants adapt to more stringent cultures and laws surrounding user privacy, Google...


- 2 May 2019, 10:00 in Social Media

The Future Is Private

At Facebook’s annual developer conference, F8 Mark Zuckerberg stood in front of a large screen in front of 5,000 developers and...

- 1 May 2019, 09:00 in Mobile

Apple denies pulling parental controls to gain competitive foothold

Apple says it took the decision to remove a number of parental control apps from its store due to concerns about security and privacy, reports...

- 30 April 2019, 09:00 in Compliance

Security and compliance is a digital transformation priority

Results of a new survey conducted by ComputerWeekly.com illustrate how security and compliance has become a priority for European businesses as they...

- 26 April 2019, 09:30 in Social Media

Data privacy investigations could cost Facebook up to $5bn

Reports reveal Facebook intends to portion off £2.3bn ($3bn) in anticipation of a probe conducted by US authorities into data protection...

- 25 April 2019, 09:45 in Adtech

Euro-based brands shift programmatic ad purchasing in-house to adopt to GDPR

Out of all surveyed brands in the UK, Spain, Italy, Germany and France that purchase adverts programmatically, a staggering 86% now host the function...

- 24 April 2019, 08:00 in Social Media

Did Facebook use data to make money and gain competitive edge?

Documents have emerged that suggest Facebook CEO Mark Zuckerberg spoke with the social network’s senior executives about harnessing user data...

- 23 April 2019, 09:30 in Compliance

Millions still rely on simplest passwords, study finds

New research suggests that millions of us are still taking the lazy option when it comes to creating a password to accompany user log-in details....

- 18 April 2019, 09:00 in Social Media

New York launches privacy survey to improve state regulations

On Tuesday, New York State (NYS) customer protection officials launched a data privacy consumer survey to give New Yorkers the chance to give their opinion on current data privacy issues and to influence future policies.


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