With New Year looming ahead, it’s time to make predictions and get ready for the new challenges. 2015 will certainly see a boom in ecommerce wherein the retail sales are slated to reach a minimum of $350 billion in the US alone. Globally, this would be a number greater than $1.5 trillion. Consumers will have even more power and ecommerce adds convenience to their demands. For ecommerce marketers, here are the top 10 ammunitions to get ready with.
1. Magento
Since its launch in 2008, Magento has been the most loved ecommerce platform for the developers. In 2015, the long awaited Magento 2 is going to lead the competition. As such, we can expect several ecommerce platforms to switch over to Magento.
2. Bigger screens
Phones are getting more powerful and bigger. Soon, we can expect smart devices to replace our laptops and desktops. 2014 already saw the surge in demand for big screen gadgets and this trend is going to continue through 2015. Now, bigger phones will only mean more convenient browsing and more reasons for a customer to order through his/her phone.
3. Social shopping
Technology is getting more human every day and this only gives impetus to processes like social shopping. We can expect some start-up to come up with a carefully integrated shopping community and recommendation engine just like we have with Wordpress or Tumblr. Social shopping will present a much broader ecosystem to ecommerce platform in 2015.
4. Apps
Shopping apps have been there for quite some time but it is only now that they are getting more popular than their desktop alternative. Leading retailers like eBay, Amazon and Flipkart have already taken the leap and are doing quite well through their shopping apps. In 2015, several other retailers would be following the footsteps.
5. Apple Pay
Apple is rumored to come up with an iOS only payment gateway soon. As such, integrating Apple Pay with your shopping portal can give you boost in reputed demographics.
6. Enhanced ecommerce
2015 will see multiple ecommerce like Google Analytics being simplified for users. This will allow marketers and ecommerce developers to compare category pages across categories. While some issues are yet to be fixed, this New Year will certainly see them resolved and become functional.
7. Cross device tracking
The modern shoppers own and use several different devices. Cross device tracking will inform the marketer with important statistics like which time of the day a customer uses a particular device, what device is more preferable for a particular type of shopping, and similar stuffs. Cross device tracking can give a beneficial boost to opportunist promotions.
8. Google
Google is not just a search engine as most would consider but an all round platform integrating email services (Gmail), mapping, advertisement and every aspect of the internet world. While the IT giant is expected to continue its hold Google Analytics would be a great ecommerce element to focus upon.
9. Customer journeys / multichannel integration
A customer journey is a never ending process. Shopping never stops, though the shop may. The marketer in 2015 cannot choose to get complacent that he will be getting the regular traffic anyhow. Consequently, they will have to set of traps in all directions to lead the customer back to the same website.
10. Testing and CRO
Finally, websites that think that they have done everything right have more chances of failing. Successful entrepreneurs on the other hand will be investing more on testing and CRO of ecommerce stores to keep it updated, interesting, reliable and secure.
By Mark Collins, Content Marketing Manager at Syncline.
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